Pix4D incident

Data processing delays - [region] processing infrastructure

Minor Resolved View vendor source →

Pix4D experienced a minor incident on February 9, 2022 affecting Processing infrastructure US and Processing infrastructure DE and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2022, 03:56 PM UTC
Resolved
Feb 09, 2022, 04:25 PM UTC
Duration
29m
Detected by Pingoru
Feb 09, 2022, 03:56 PM UTC

Affected components

Processing infrastructure USProcessing infrastructure DEProcessing infrastructure JPProcessing infrastructure KR

Update timeline

  1. investigating Feb 09, 2022, 03:56 PM UTC

    Our data processing infrastructure is running behind which is causing delays in the project outputs. No data has been lost and we are investigating the issue.

  2. monitoring Feb 09, 2022, 04:18 PM UTC

    We have identified an issue with our database, and we're monitoring the incident.

  3. resolved Feb 09, 2022, 04:25 PM UTC

    This incident has been resolved.