Pipefy experienced a major incident on September 29, 2025 affecting Dashboards, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2025, 03:37 PM UTC
We are currently investigating this issue.
- identified Sep 29, 2025, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 29, 2025, 03:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 03:52 PM UTC
This incident has been resolved.
- postmortem Oct 02, 2025, 09:11 PM UTC
**Root Cause** The issue was caused by a high volume of data that led to a slowdown in our system's performance. **Resolution** The problem was resolved by restarting the system, which restored normal functionality. **Action Plan** We have implemented measures to quickly address similar issues in the future. Alerts will be refined for better detection, and development efforts are underway to enhance system performance and functionality.