Pipefy incident

Degraded Performance - AI Service Routing

Minor Resolved

Pipefy experienced a minor incident on July 8, 2026, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 08:24 PM UTC
Resolved
Jul 08, 2026, 10:16 PM UTC
Duration
1h 51m
Detected by Pingoru
Jul 08, 2026, 08:24 PM UTC

Update timeline

  1. investigating Jul 08, 2026, 08:24 PM UTC

    We are investigating an issue affecting our primary AI endpoints (ABBY). To maintain availability and prevent disruptions to AI Agents, Assistants, and automations, traffic has been successfully rerouted to our secondary provider (OpenAI). Services remain operational

  2. resolved Jul 08, 2026, 10:16 PM UTC

    AI service Routing is working as expected and all AI services are back to normal.