Pipefy incident
Trouble using the filter and reports when searching for new created cards
Pipefy experienced a minor incident on October 4, 2025 affecting Filters and Reports, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 04, 2025, 08:00 PM UTC
We are currently investigating this issue.
- identified Oct 04, 2025, 09:19 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 04, 2025, 09:19 PM UTC
This incident has been resolved.
- postmortem Oct 15, 2025, 08:58 PM UTC
**Root Cause** The issue was caused by an error in the command that initiates the data processing system, leading to difficulties in using filters and reports for newly created entries. **Resolution** The problematic update that led to the incident has been undone to restore normal functionality. **Action Plan** We have corrected the command error and will implement a monitoring system to detect similar issues in the future. Additionally, we will update our deployment process to prevent rollbacks and establish guidelines to ensure critical systems are used appropriately.