Pipefy experienced a minor incident on November 11, 2025 affecting Dashboards, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 11, 2025, 07:39 PM UTC
We are currently investigating this issue.
- identified Nov 11, 2025, 07:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 11, 2025, 07:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2025, 07:58 PM UTC
This incident has been resolved.
- postmortem Nov 13, 2025, 08:05 PM UTC
**Root Cause** The exact cause of the issue is still under investigation. The team responsible for the dashboards is exploring a new strategy involving cache tecnologies to determine its impact on the problem. **Resolution** The issue was resolved by restarting the system responsible for data caching, which restored normal functionality. **Action Plan** To prevent future occurrences, the team will enhance the monitoring system for the dashboard application to better detect and track failures. Additionally, they are considering replacing the current data caching system with a more efficient solution.