Pipefy incident

AI Agents could have degrated performance

Minor Resolved

Pipefy experienced a minor incident on September 29, 2026, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 02:55 PM UTC
Resolved
Sep 29, 2026, 04:28 PM UTC
Duration
1h 33m
Detected by Pingoru
Sep 29, 2026, 02:55 PM UTC

Update timeline

  1. investigating Sep 29, 2026, 02:55 PM UTC

    There is a third-party outage going on in one of the services Pipefy uses as the engine of our AI agents, so customers may face degradated performance in some of their agents. We are monitoring the situation with our provider and will keep our status page up to date as this issue goes on.

  2. monitoring Sep 29, 2026, 02:57 PM UTC

    We are checking our provider and will update with new information soon.

  3. monitoring Sep 29, 2026, 03:32 PM UTC

    All services have been operating normally since 14:59 UTC. We are continuing to monitor.

  4. monitoring Sep 29, 2026, 03:37 PM UTC

    All services have been operating normally.

  5. resolved Sep 29, 2026, 04:28 PM UTC

    **All Systems Operational.**