Pipefy experienced a major incident on January 9, 2026 affecting Filters, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Filters
Update timeline
- investigating Jan 09, 2026, 02:02 PM UTC
We have identified an issue where some records might not be visible when searching with filters in databases.
- monitoring Jan 09, 2026, 02:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2026, 02:14 PM UTC
This incident has been resolved.
- postmortem Jan 13, 2026, 05:22 PM UTC
**Root Cause** The issue was caused by a non-optimized query that struggled when handling more than 50 records, leading to problems in database searches. **Resolution** The problem was resolved by applying a revert to address the issue. **Action Plan** To prevent similar issues in the future, unit tests will be created to avoid this type of failure scenario.