Pipefy incident

We identify an issue affect Filters and reports.

Minor Resolved View vendor source →

Pipefy experienced a minor incident on January 15, 2026 affecting Filters and Reports, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 01:55 PM UTC
Resolved
Jan 15, 2026, 02:28 PM UTC
Duration
33m
Detected by Pingoru
Jan 15, 2026, 01:55 PM UTC

Affected components

FiltersReports

Update timeline

  1. investigating Jan 15, 2026, 02:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 15, 2026, 02:04 PM UTC

    The issue was resolved and now we are monitoring the results.

  3. resolved Jan 15, 2026, 02:28 PM UTC

    This incident has been resolved.

  4. postmortem Jan 20, 2026, 06:32 PM UTC

    **Root Cause** We discovered an issue impacting filters and reports due to high memory usage in the database. The exact cause of the memory spike remains unidentified, prompting further investigation. **Resolution** The problem resolved itself without any manual intervention, and systems returned to normal operation. **Action Plan** We plan to enhance the reporting system to better monitor database performance. The team analyzed the situation and decided to optimize sorting methods to prevent future occurrences.