Pipefy incident

AI provider issue

Notice Resolved View vendor source →

Pipefy experienced a notice incident on January 21, 2026 affecting ABBYY, lasting 9h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 09:22 PM UTC
Resolved
Jan 22, 2026, 06:41 AM UTC
Duration
9h 19m
Detected by Pingoru
Jan 21, 2026, 09:22 PM UTC

Affected components

ABBYY

Update timeline

  1. investigating Jan 21, 2026, 09:22 PM UTC

    We are informing you that an intability is occurring with our AI provider. Impact: Customers may experience slow document analysis by AI. The AI ​​provider is already working on it. For more information, please follow the status page of our partner available at: https://status.abbyy.com/

  2. monitoring Jan 22, 2026, 03:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2026, 06:41 AM UTC

    This incident has been resolved.