Pipefy experienced a notice incident on January 28, 2026 affecting Integrations, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Integrations
Update timeline
- investigating Jan 28, 2026, 07:12 PM UTC
We are currently investigating this issue.
- resolved Jan 28, 2026, 07:13 PM UTC
This incident has been resolved.
- postmortem Feb 03, 2026, 09:15 PM UTC
**Root Cause** The issue was caused by an incorrect use of the API by a customer, leading to a configuration error. This resulted in slowness in integrations. **Resolution** The team addressed the issue by scaling the consumer queues, which helped to resolve the slowness problem. **Action Plan** The team plans to review the queue alert system and improve the monitoring process to prevent similar issues in the future.