PingPlotter Cloud experienced a major incident on August 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 03, 2026, 04:13 PM UTC
Type: Incident Duration: 49 minutes Affected Components: Agent Service Aug 3, 16:13:16 GMT+0 - Investigating - Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 3, 16:32:19 GMT+0 - Identified - We've identified an issue with DNS resolution affecting our agent connection service. New agents may be unable to connect or reconnect during this period. Existing connections are unaffected and will continue to operate normally. We're working with our upstream provider to resolve this and will post an update as soon as we have more information Aug 3, 17:01:58 GMT+0 - Resolved - Agent Service is now operational! This update was created by an automated monitoring service.