PingPlotter Cloud had 7 outages in the last 2 years — averaging 0.3 incidents per month.
There were 7 PingPlotter Cloud outages since July 3, 2025. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Affected Components: Identity / Login Mar 19, 12:03:57 GMT+0 - Investigating - Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 12:04:17 GMT+0 - Resolved - Identity / Login is now operational! This update was created by an automated monitoring service.
Type: Incident Duration: 18 minutes Affected Components: Agent Service Jan 10, 09:12:06 GMT+0 - Investigating - Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 10, 09:30:02 GMT+0 - Resolved - Agent Service is now operational! This update was created by an automated monitoring service.
Type: Incident Duration: 4 hours and 10 minutes Affected Components: Backend Data Collection, Identity / Login, Agent Service, Web Interface API Jan 10, 07:10:34 GMT+0 - Investigating - We are currently investigating this incident. Jan 10, 11:20:07 GMT+0 - Resolved - There was a database issue that was resolved by a restore. All data and pings should be available and flowing.
Type: Maintenance Duration: 15 minutes Affected Components: Backend Data Collection, Identity / Login, Agent Service, Web Interface API Nov 25, 04:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Nov 25, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 25, 04:15:00 GMT+0 - Completed - Maintenance has completed successfully
Type: Incident Duration: 10 minutes Affected Components: Web Interface API Nov 18, 19:40:41 GMT+0 - Investigating - Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 18, 19:50:52 GMT+0 - Resolved - Web Interface API is now operational! This update was created by an automated monitoring service.
Type: Incident Duration: 1 minute Affected Components: Backend Data Collection Oct 8, 03:45:13 GMT+0 - Investigating - Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 8, 03:45:53 GMT+0 - Resolved - Backend Data Collection is now operational! This update was created by an automated monitoring service.
Type: Incident Duration: 12 hours and 15 minutes Sep 9, 05:30:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 9, 16:39:23 GMT+0 - Identified - One of our backend servers went through an unexpected migration late last night. Agent and NetCheck downloads are unavailable. Our support ticket system is also currently down. We're urgently working with our hosting provider to fix this. Sep 9, 17:44:46 GMT+0 - Resolved - Agent and NetCheck downloads are fully operational. Thanks for your patience while resolved this issue!