Pinecone incident

[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Major Resolved View vendor source →

Pinecone experienced a major incident on August 11, 2025 affecting AWS us-east-1, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 09:29 PM UTC
Resolved
Aug 11, 2025, 09:53 PM UTC
Duration
24m
Detected by Pingoru
Aug 11, 2025, 09:29 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating Aug 11, 2025, 09:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 11, 2025, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2025, 10:22 PM UTC

    This incident has been resolved.