Picqer incident

DPD - problems creating a shipping label

Notice Resolved View vendor source →

Picqer experienced a notice incident on November 11, 2025, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 10:25 AM UTC
Resolved
Nov 11, 2025, 10:39 AM UTC
Duration
13m
Detected by Pingoru
Nov 11, 2025, 10:25 AM UTC

Update timeline

  1. investigating Nov 11, 2025, 10:25 AM UTC

    Users can experience problems while creating a DPD shipping label. We've contacted DPD for more information and will post updates here.

  2. identified Nov 11, 2025, 10:33 AM UTC

    The outage is confirmed by the intermediary of DPD.

  3. monitoring Nov 11, 2025, 10:36 AM UTC

    The DPD service has recovered since 11:32. We are monitoring the shipments and will resolve this incident accordingly.

  4. resolved Nov 11, 2025, 10:39 AM UTC

    This incident has been resolved.