Picqer incident

GLS - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on February 2, 2026, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 10:26 AM UTC
Resolved
Feb 02, 2026, 11:21 AM UTC
Duration
54m
Detected by Pingoru
Feb 02, 2026, 10:26 AM UTC

Update timeline

  1. investigating Feb 02, 2026, 10:26 AM UTC

    Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.

  2. monitoring Feb 02, 2026, 11:09 AM UTC

    The GLS service has recovered since 12:02. We are monitoring the shipments and will resolve this incident accordingly.

  3. resolved Feb 02, 2026, 11:21 AM UTC

    This issue is resolved. It is possible to create GLS shipments again.