Update timeline
- investigating Feb 27, 2026, 07:49 AM UTC
Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.
- monitoring Feb 27, 2026, 11:56 AM UTC
A fix has been implemented by GLS. Most users are able to create shipping labels again. We are monitoring the results.
- resolved Feb 27, 2026, 01:07 PM UTC
This incident has been resolved.
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