Picqer incident

GLS - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on February 27, 2026, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 07:49 AM UTC
Resolved
Feb 27, 2026, 01:07 PM UTC
Duration
5h 17m
Detected by Pingoru
Feb 27, 2026, 07:49 AM UTC

Update timeline

  1. investigating Feb 27, 2026, 07:49 AM UTC

    Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.

  2. monitoring Feb 27, 2026, 11:56 AM UTC

    A fix has been implemented by GLS. Most users are able to create shipping labels again. We are monitoring the results.

  3. resolved Feb 27, 2026, 01:07 PM UTC

    This incident has been resolved.