Picqer incident

GLS - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on May 26, 2026, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 11:43 AM UTC
Resolved
May 26, 2026, 01:15 PM UTC
Duration
1h 32m
Detected by Pingoru
May 26, 2026, 11:43 AM UTC

Update timeline

  1. identified May 26, 2026, 11:43 AM UTC

    Users can experience problems while creating a GLS shipping label. We've contacted GLS for more information and will post updates here.

  2. monitoring May 26, 2026, 11:56 AM UTC

    The GLS service has recovered since 13:45. We are monitoring the shipments and will resolve this incident accordingly.

  3. identified May 26, 2026, 12:05 PM UTC

    Service has degraded again since 14:00. GLS confirms the outage, they are working on a solution.

  4. resolved May 26, 2026, 01:15 PM UTC

    This issue is resolved.