Phreesia experienced a critical incident on November 11, 2024 affecting Appointment Accelerator, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 11, 2024, 11:29 AM UTC
Investigating - We are currently investigating an issue with Appointment Accelerator. Our development team is working to alleviate the issues and bring performance back to the system. While we investigate, any messages will be queued and processed once this product is back online. We apologize for any inconvenience caused.
- monitoring Nov 11, 2024, 11:55 AM UTC
Our team has successfully restored functionality to Appointment Accelerator. We will continue to monitor before marking this as resolved. We apologize for any inconvenience this has caused.
- resolved Nov 11, 2024, 01:00 PM UTC
We continue to see normal performance with Appointment Accelerator and will be marking this incident as resolved. We apologize for any inconvenience caused.