Phreesia incident

Intermittent Dashboard Delays on Zone 4

Minor Resolved View vendor source →

Phreesia experienced a minor incident on November 11, 2024 affecting Phreesia Dashboard, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2024, 03:17 PM UTC
Resolved
Nov 11, 2024, 05:00 PM UTC
Duration
1h 43m
Detected by Pingoru
Nov 11, 2024, 03:17 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating Nov 11, 2024, 03:17 PM UTC

    Investigating - Our engineering team is currently investigating reports of intermittent delays with updates through the Phreesia Dashboard. This includes logging in, patients progressing through the dashboard and adding appointments. All Clients Zone 4 Please check back at this page for additional updates.

  2. monitoring Nov 11, 2024, 03:39 PM UTC

    Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. We will continue to monitor before marking this as fully resolved. We apologize for any inconvenience caused.

  3. resolved Nov 11, 2024, 05:00 PM UTC

    Resolved - We continue to see normal performance with the Phreesia Dashboard and will be marking this incident as resolved. We apologize for any inconvenience caused.