Phreesia experienced a minor incident on November 18, 2024 affecting Appointment Accelerator, lasting 20h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Appointment Accelerator
Update timeline
- investigating Nov 18, 2024, 08:36 PM UTC
We are observing delays with offers for Appointment Accelerator. Engineering is investigating.
- monitoring Nov 18, 2024, 10:47 PM UTC
Monitoring - A fix has been deployed and we are no longer seeing delays with offers for Appointment Accelerator. We will continue to monitor the performance of the product before moving this incident to resolved.
- resolved Nov 19, 2024, 04:47 PM UTC
We are observing stable performance with offers. This issue is now resolved. Issue Start: 11/18 - 9:00 AM ET Issue End: 11/18 - 5:39 PM ET