Phreesia incident

Intermittent Dashboard Delays on Zone 4

Minor Resolved View vendor source →

Phreesia experienced a minor incident on February 3, 2025 affecting Phreesia Dashboard, lasting 5h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 03:31 PM UTC
Resolved
Feb 03, 2025, 09:28 PM UTC
Duration
5h 57m
Detected by Pingoru
Feb 03, 2025, 03:31 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating Feb 03, 2025, 03:31 PM UTC

    Our engineering team is currently investigating reports of intermittent delays with patient updates through the Phreesia Dashboard. This includes logging in, patients progressing through the dashboard and adding appointments. Please check back at this page for additional updates.

  2. monitoring Feb 03, 2025, 03:42 PM UTC

    Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. Please refresh the Dashboard manually if you are still seeing patients that have not moved. We will continue to monitor before marking this as fully resolved. We apologize for any inconvenience caused.

  3. resolved Feb 03, 2025, 09:28 PM UTC

    Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. We apologize for any inconvenience caused.