Phreesia experienced a notice incident on February 11, 2025 affecting Phreesia Dashboard and Import Functions, lasting 6h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 11, 2025, 03:51 PM UTC
Our team is currently investigating delays with patients moving through the dashboard as well as delays with imports. Patients may not move automatically between sections when completing their workflows, and the “Pre” column may not update automatically. Please check back at this page for additional updates.
- investigating Feb 11, 2025, 04:08 PM UTC
The dashboard is now fully operational. Our team is still investigating delays with imports at this time. If needed, please use the 'on demand' dashboard feature to import specific patient information. Please check back at this page for additional updates.
- monitoring Feb 11, 2025, 05:05 PM UTC
Our team identified import delay issues, which have now been resolved. We will continue to monitor before moving this issue to resolved. We apologize for any inconvenience this has caused.
- resolved Feb 11, 2025, 10:05 PM UTC
Resolved - Our engineering team has been able to resolve the import delays and performance has returned to normal. We apologize for any inconvenience caused.