Phreesia incident

Dashboard Slowness and Login Issues with AT&T

Major Resolved View vendor source →

Phreesia experienced a major incident on February 25, 2025 affecting Phreesia Dashboard and Phreesia Dashboard and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 05:07 PM UTC
Resolved
Feb 26, 2025, 06:37 PM UTC
Duration
1d 1h
Detected by Pingoru
Feb 25, 2025, 05:07 PM UTC

Affected components

Phreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia Dashboard

Update timeline

  1. investigating Feb 25, 2025, 05:07 PM UTC

    Investigating - Our team is currently investigating reports of slow Dashboards and failures to login for some accounts in Texas using AT&T as their ISP. We have confirmed AT&T is reporting an issue in those areas. Please check back at this page for additional updates

  2. resolved Feb 26, 2025, 06:37 PM UTC

    Resolved - We have received confirmation that AT&T issues have been resolved, and the dashboard is back to normal functionality. We apologize for the inconvenience caused.