Phreesia incident

Delays when Opening Payment Transaction Overlay

Minor Resolved View vendor source →

Phreesia experienced a minor incident on March 7, 2025 affecting Payment Services - Phreesia Processor and Payment Services - Phreesia Processor and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 11:19 PM UTC
Resolved
Mar 08, 2025, 12:56 AM UTC
Duration
1h 37m
Detected by Pingoru
Mar 07, 2025, 11:19 PM UTC

Affected components

Payment Services - Phreesia ProcessorPayment Services - Phreesia ProcessorPayment Services - Phreesia ProcessorPayment Services - Phreesia ProcessorPayment Services - Phreesia ProcessorPayment Services - Phreesia Processor

Update timeline

  1. investigating Mar 07, 2025, 11:19 PM UTC

    Investigating - Our team is currently investigating reports of delays when trying to open the payment transaction overlay. All Zones Please check back at this page for additional updates.

  2. monitoring Mar 07, 2025, 11:57 PM UTC

    Monitoring - We are no longer seeing delays or errors when opening the payment transaction overlay. We are continuing to monitor closely to ensure performance remains stable.

  3. resolved Mar 08, 2025, 12:56 AM UTC

    Resolved - We continue to see stable performance and will be marking this incident as resolved. We apologize for any inconvenience caused.