Phreesia incident

Intermittent Dashboard Delays on Zone 4

Minor Resolved View vendor source →

Phreesia experienced a minor incident on May 27, 2025 affecting Phreesia Dashboard, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 02:07 PM UTC
Resolved
May 27, 2025, 07:14 PM UTC
Duration
5h 7m
Detected by Pingoru
May 27, 2025, 02:07 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating May 27, 2025, 02:07 PM UTC

    Our engineering team is currently investigating reports of intermittent delays with patient updates through the Phreesia Dashboard. This includes delays with patients appearing on the Dashboard, or patients progressing through the dashboard. Manually refreshing the dashboard will cause the updates to appear. Please check back at this page for additional updates.

  2. monitoring May 27, 2025, 03:42 PM UTC

    Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. Please refresh the Dashboard manually if you are still seeing patients that have not moved. We will continue to monitor before marking this as fully resolved.

  3. resolved May 27, 2025, 07:14 PM UTC

    Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. We apologize for any inconvenience caused.