Phreesia experienced a minor incident on May 28, 2025 affecting Phreesia Dashboard and Import Functions, lasting 7h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2025, 01:56 PM UTC
Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. This issue is also impacting patients who may experience delays when loading or navigating through their workflow.
- monitoring May 28, 2025, 05:50 PM UTC
Appointment imports to the Phreesia Dashboard are now processing as expected. Workflow performance has returned to normal, with no delays when loading or navigating patient workflows. We will continue to monitor to ensure stable performance.
- resolved May 28, 2025, 09:00 PM UTC
Appointment imports to the Phreesia Dashboard are processing as expected, and workflow performance remains stable. We apologize for any inconvenience this may have caused.