Phreesia incident

Intermittent Dashboard Delays on Zone 2

Minor Resolved View vendor source →

Phreesia experienced a minor incident on June 6, 2025 affecting Phreesia Dashboard, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 02:43 PM UTC
Resolved
Jun 06, 2025, 05:59 PM UTC
Duration
3h 16m
Detected by Pingoru
Jun 06, 2025, 02:43 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating Jun 06, 2025, 02:43 PM UTC

    Our engineering team is currently investigating reports of intermittent delays with patient updates through the Phreesia Dashboard. This includes delays with patients appearing on the Dashboard, or patients progressing through the dashboard. All Clients Zone 2

  2. monitoring Jun 06, 2025, 02:57 PM UTC

    Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. Please refresh the Dashboard manually if you are still seeing patients that have not moved. We will continue to monitor before marking this as fully resolved.

  3. resolved Jun 06, 2025, 05:59 PM UTC

    Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. We apologize for any inconvenience caused.