Photoroom experienced a major incident on June 10, 2025 affecting Remove Background API Uptime, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Remove Background API Uptime
Update timeline
- identified Jun 10, 2025, 01:49 PM UTC
We're experiencing a high error rate and high latency on our background removal service. We're investigating the issue and working on a solution.
- monitoring Jun 10, 2025, 02:38 PM UTC
A fix has been implemented, we are monitoring the issue closely and will post updates here.
- resolved Jun 10, 2025, 04:26 PM UTC
The incident has been resolved.