Photoroom incident

Increased error rate on the Image Editing APIs when using AI Shadows

Major Resolved View vendor source →

Photoroom experienced a major incident on June 12, 2025 affecting Image Editing API Uptime, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:08 PM UTC
Resolved
Jun 12, 2025, 08:16 PM UTC
Duration
2h 8m
Detected by Pingoru
Jun 12, 2025, 06:08 PM UTC

Affected components

Image Editing API Uptime

Update timeline

  1. investigating Jun 12, 2025, 07:41 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 12, 2025, 09:21 PM UTC

    This incident has been resolved.