Phone.com experienced a minor incident on February 4, 2026 affecting Voice Network and Control Panel and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 04, 2026, 03:53 PM UTC
We are currently investigating an issue where some users may be unable to access the Control Panel for advanced administrative settings. Dialtone and other voice services remain fully operational. Our team is actively working to resolve the issue and will share updates as they become available.
- investigating Feb 04, 2026, 04:02 PM UTC
We are aware of an issue impacting Control Panel access for account changes and are still actively investigating. All calling, texting, and notification services are operating normally. Updates will be shared as we work toward a resolution.
- identified Feb 04, 2026, 05:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 04, 2026, 05:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 04, 2026, 05:10 PM UTC
This incident has been resolved.