Phone.com incident
Impairment to Customer Service and Sales Telephone Lines
Phone.com experienced a notice incident on March 28, 2022 affecting Customer Service - Sales & Support Lines, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Service - Sales & Support Lines
Update timeline
- investigating Mar 28, 2022, 03:23 PM UTC
Our technology partner is experiencing an impairment that is impacting our customer service and sales telephone lines. They are working urgently to resolve the issue. If you need assistance, please submit a report request at https://www.phone.com/support-request/ and one of our agents will assist as quickly as possible.
- resolved Mar 28, 2022, 04:50 PM UTC
This incident has been resolved.