Phone.com incident

Messaging Impairment

Minor Resolved View vendor source →

Phone.com experienced a minor incident on August 23, 2022 affecting SMS/Text Messaging, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 05:21 PM UTC
Resolved
Aug 25, 2022, 08:47 PM UTC
Duration
2d 3h
Detected by Pingoru
Aug 23, 2022, 05:21 PM UTC

Affected components

SMS/Text Messaging

Update timeline

  1. investigating Aug 23, 2022, 05:21 PM UTC

    We are currently experiencing an issue that is preventing some users from successfully sending text messages to Phone.com phone numbers from Verizon. We are working with the vendor to identify the cause and resolve the issue. We provide updates and an estimated time of resolution when they become available.

  2. investigating Aug 23, 2022, 09:37 PM UTC

    We have reported the issue to the vendor and will provide more updates as they become available.

  3. resolved Aug 25, 2022, 08:47 PM UTC

    This incident has been resolved.