Phone.com incident

Impairment to Customer Service and Sales Telephone Lines

Minor Resolved View vendor source →

Phone.com experienced a minor incident on September 8, 2022 affecting Customer Service - Sales & Support Lines, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2022, 04:59 PM UTC
Resolved
Sep 08, 2022, 08:10 PM UTC
Duration
3h 10m
Detected by Pingoru
Sep 08, 2022, 04:59 PM UTC

Affected components

Customer Service - Sales & Support Lines

Update timeline

  1. investigating Sep 08, 2022, 04:59 PM UTC

    Our technology partner is experiencing an impairment that is impacting our customer service and sales telephone lines. They are working urgently to resolve the issue. If you need assistance, please submit a report request at https://www.phone.com/support-request/ and one of our agents will assist as quickly as possible.

  2. resolved Sep 08, 2022, 08:10 PM UTC

    This incident has been resolved.