Phone.com incident

Voicemail Notification Delay

Minor Resolved View vendor source →

Phone.com experienced a minor incident on September 15, 2022 affecting Voicemail, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2022, 06:26 PM UTC
Resolved
Sep 15, 2022, 09:14 PM UTC
Duration
2h 48m
Detected by Pingoru
Sep 15, 2022, 06:26 PM UTC

Affected components

Voicemail

Update timeline

  1. investigating Sep 15, 2022, 06:26 PM UTC

    A subset of customers are currently experiencing delayed voicemail notifications and transcriptions for up to 24 hours. Our team is investigating the issue. We are sorry for any inconvenience and will provide updates as available.

  2. resolved Sep 15, 2022, 09:14 PM UTC

    The issue with delayed voicemail notifications has been resolved.