Phone.com experienced a minor incident on September 30, 2022 affecting Voicemail and SMS/Text Messaging and 1 more component, lasting 21h 6m. The incident has been resolved; the full update timeline is below.
Affected components
VoicemailSMS/Text MessagingFaxing
Update timeline
- investigating Sep 30, 2022, 06:23 PM UTC
Some customers are experiencing delayed transcriptions and voicemail, test message, and fax notifications. Our team is investigating the issue. We are sorry for any inconvenience and will provide updates as available.
- investigating Sep 30, 2022, 08:47 PM UTC
We are continuing to investigate this issue.
- resolved Oct 01, 2022, 03:29 PM UTC
This problem has been resolved. Thank you for your patience.