Phone.com incident

Messaging Impairment

Minor Resolved View vendor source →

Phone.com experienced a minor incident on January 9, 2023 affecting SMS/Text Messaging, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 05:34 PM UTC
Resolved
Jan 09, 2023, 09:47 PM UTC
Duration
4h 13m
Detected by Pingoru
Jan 09, 2023, 05:34 PM UTC

Affected components

SMS/Text Messaging

Update timeline

  1. identified Jan 09, 2023, 05:34 PM UTC

    We are currently experiencing an issue preventing some customers from successfully receiving multimedia (MMS) messages. We have identified the cause and are working on a solution. We provide updates and an estimated time of resolution when they become available.

  2. resolved Jan 09, 2023, 09:47 PM UTC

    Thank you for your patience. This issue has been resolved.