Phone.com incident

Notification Delay

Minor Resolved View vendor source →

Phone.com experienced a minor incident on March 17, 2023 affecting My.Phone.com and Mobile Application and 1 more component, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2023, 09:05 PM UTC
Resolved
Mar 17, 2023, 11:21 PM UTC
Duration
2h 16m
Detected by Pingoru
Mar 17, 2023, 09:05 PM UTC

Affected components

My.Phone.comMobile ApplicationVoicemailSMS/Text Messaging

Update timeline

  1. investigating Mar 17, 2023, 09:05 PM UTC

    Some customers are experiencing delays in receiving message, call, and voicemail notifications. Our team is investigating the issue and will provide updates when more information is available.

  2. resolved Mar 17, 2023, 11:21 PM UTC

    The notification delay issue has been resolved. Thank you for your patience.