Phone.com incident

Users Unable to Make Outbound Calls

Minor Resolved View vendor source →

Phone.com experienced a minor incident on April 24, 2023 affecting Voice Network and My.Phone.com and 1 more component, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 03:48 PM UTC
Resolved
Apr 24, 2023, 07:26 PM UTC
Duration
3h 38m
Detected by Pingoru
Apr 24, 2023, 03:48 PM UTC

Affected components

Voice NetworkMy.Phone.comMobile Application

Update timeline

  1. investigating Apr 24, 2023, 03:48 PM UTC

    Some users cannot make outbound calls from My.Phone.com or the Phone.com mobile app for iOS. Our team is investigating this issue with urgency. We will provide updates when available.

  2. resolved Apr 24, 2023, 07:26 PM UTC

    This incident has been resolved.