Phone.com incident

My.Phone.com Calling Impairment

Minor Resolved View vendor source →

Phone.com experienced a minor incident on May 16, 2023 affecting My.Phone.com, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 03:56 PM UTC
Resolved
May 16, 2023, 05:01 PM UTC
Duration
1h 5m
Detected by Pingoru
May 16, 2023, 03:56 PM UTC

Affected components

My.Phone.com

Update timeline

  1. investigating May 16, 2023, 03:56 PM UTC

    We are investigating a reported intermittent issue preventing some users from making or receiving calls using My.Phone.com. This issue does not impact the mobile apps or physical phones. We are working urgently to resolve this and will provide updates when available.

  2. resolved May 16, 2023, 05:01 PM UTC

    This issue has been resolved.