Phone.com incident

Yealink and Polycom IP Phone Outbound Dialing Server Errors

Minor Resolved View vendor source →

Phone.com experienced a minor incident on June 9, 2023 affecting Desk Phones, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2023, 10:38 PM UTC
Resolved
Jun 09, 2023, 11:27 PM UTC
Duration
49m
Detected by Pingoru
Jun 09, 2023, 10:38 PM UTC

Affected components

Desk Phones

Update timeline

  1. investigating Jun 09, 2023, 10:38 PM UTC

    Some customers with Yealink and Polycom IP phones are getting a server error when they attempt to place outbound calls. Our team is investigating this matter with all urgency. We will post updates as they become available.

  2. resolved Jun 09, 2023, 11:27 PM UTC

    This incident has been resolved.