Phone.com incident

Mobile App Gateway Mode Outbound Dialing Impairment

Minor Resolved View vendor source →

Phone.com experienced a minor incident on August 14, 2023 affecting Mobile Application, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2023, 09:12 PM UTC
Resolved
Aug 14, 2023, 10:46 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 14, 2023, 09:12 PM UTC

Affected components

Mobile Application

Update timeline

  1. investigating Aug 14, 2023, 09:12 PM UTC

    We are working to resolve an issue preventing some Phone.com mobile app users from making outbound calls while in Gateway mode. We will provide updates when more information is available. Outbound calls can be completed using VoIP mode.

  2. resolved Aug 14, 2023, 10:46 PM UTC

    This incident has been resolved.