Phone.com experienced a notice incident on September 19, 2023 affecting My.Phone.com and Mobile Application and 1 more component, lasting 11h 10m. The incident has been resolved; the full update timeline is below.
Affected components
My.Phone.comMobile ApplicationControl PanelConfigure.Phone.comVideo MeetingsSMS/Text MessagingPhone.com Communicator
Update timeline
- investigating Sep 19, 2023, 03:03 AM UTC
One of our technology partners is experiencing an impairment impacting Phone.com applications. As a result, push notifications, messages, voicemail notifications, and other alerts may be delayed. We are working closely with our partners as they work to resolve this issue.
- investigating Sep 19, 2023, 05:20 AM UTC
We are continuing to investigate this issue.
- resolved Sep 19, 2023, 02:13 PM UTC
This issue has been resolved.