Phone.com incident

Intermittent Inability to Add Numbers

Minor Resolved View vendor source →

Phone.com experienced a minor incident on November 6, 2023 affecting Control Panel and Configure.Phone.com, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 04:28 PM UTC
Resolved
Nov 06, 2023, 09:45 PM UTC
Duration
5h 17m
Detected by Pingoru
Nov 06, 2023, 04:28 PM UTC

Affected components

Control PanelConfigure.Phone.com

Update timeline

  1. investigating Nov 06, 2023, 04:28 PM UTC

    There have been reports of intermittent issues when attempting to add Toll-Free and Local Numbers. Our team is currently investigating.

  2. identified Nov 06, 2023, 06:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 06, 2023, 09:45 PM UTC

    This incident has been resolved.