Phone.com incident

Outbound and Inbound Calling Impairment

Minor Resolved View vendor source →

Phone.com experienced a minor incident on February 6, 2024 affecting Voice Network and My.Phone.com and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 04:07 PM UTC
Resolved
Feb 06, 2024, 05:42 PM UTC
Duration
1h 34m
Detected by Pingoru
Feb 06, 2024, 04:07 PM UTC

Affected components

Voice NetworkMy.Phone.comMobile ApplicationDesk Phones

Update timeline

  1. investigating Feb 06, 2024, 04:07 PM UTC

    We have received reports that some customers are unable to make or receive calls on multiple devices and platforms. Our team is urgently investigating this issue and will provide more updates as more information is available.

  2. resolved Feb 06, 2024, 05:42 PM UTC

    This incident has been resolved.