Phone.com incident

My.Phone.com Impairment

Minor Resolved View vendor source →

Phone.com experienced a minor incident on May 3, 2024 affecting My.Phone.com, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 12:19 AM UTC
Resolved
May 03, 2024, 01:35 AM UTC
Duration
1h 15m
Detected by Pingoru
May 03, 2024, 12:19 AM UTC

Affected components

My.Phone.com

Update timeline

  1. investigating May 03, 2024, 12:19 AM UTC

    We are investigating an issue preventing some users from accessing My.Phone.com. This issue does not impact mobile apps or physical phones. We are working urgently to resolve this and will provide updates when available.

  2. resolved May 03, 2024, 01:35 AM UTC

    Thank you for your patience. This issue has been resolved.