Phonecheck Outage History

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Phonecheck had 6 outages in the last 2 years totaling 296h 50m of downtime — averaging 0.2 incidents per month.

There were 6 Phonecheck outages since November 11, 2025 totaling 296h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://statuspage.phonecheck.com

Critical August 17, 2026

Login Issues - Token Not Generated Error

Detected by Pingoru
Aug 17, 2026, 09:18 PM UTC
Resolved
Aug 17, 2026, 10:14 PM UTC
Duration
55m
Affected: Mac DesktopWindows Desktop
Timeline · 3 updates
  1. investigating Aug 17, 2026, 09:18 PM UTC

    We are currently investigating the issue, please stand by as we provide a solution ASAP

  2. monitoring Aug 17, 2026, 09:40 PM UTC

    The Phonecheck service should now be operational again. However, we are continuing to monitor the system closely, as it may take some time for all services to fully stabilize.

  3. resolved Aug 17, 2026, 10:14 PM UTC

    This incident has been resolved, we will be sure to account for this issue and provide a solution to prevent this incident from happening again.

Read the full incident report →

Minor July 22, 2026

Verizon Finance ESN is down

Detected by Pingoru
Jul 22, 2026, 04:02 PM UTC
Resolved
Jul 22, 2026, 06:01 PM UTC
Duration
1h 58m
Affected: Verizon Status
Timeline · 3 updates
  1. identified Jul 22, 2026, 04:02 PM UTC

    We have confirmed that Verizon's Finance Check is currently down. We are waiting to hear back from Verizon for an ETA on when this will come back online.

  2. monitoring Jul 22, 2026, 04:46 PM UTC

    Verizon has confirmed that the Finance check should be back online. We are currently monitoring to ensure it's working.

  3. resolved Jul 22, 2026, 06:01 PM UTC

    Verizon Finance ESN server is back online

Read the full incident report →

Major July 21, 2026

SimLock and CarrierLock API intermittent outages

Detected by Pingoru
Jul 21, 2026, 08:45 PM UTC
Resolved
Jul 29, 2026, 07:13 PM UTC
Duration
7d 22h
Affected: Apple Simlock IMEI ServiceApple Carrierlock IMEI Service
Timeline · 2 updates
  1. identified Jul 21, 2026, 08:45 PM UTC

    Please note that APIs for CarrierLock and SimLock are experiencing intermittent issues on Desktop and are completely unable to be used on Single/Bulk IMEI checker.

  2. resolved Jul 29, 2026, 07:13 PM UTC

    This incident has been resolved; the SIM lock and carrier lock servers should be working normally again.

Read the full incident report →

Notice March 11, 2026

Remote App is not working

Detected by Pingoru
Mar 11, 2026, 08:22 PM UTC
Resolved
Mar 11, 2026, 08:59 PM UTC
Duration
36m
Timeline · 3 updates
  1. identified Mar 11, 2026, 08:22 PM UTC

    Our dev team is working on resolving the issue with the Remote App

  2. monitoring Mar 11, 2026, 08:49 PM UTC

    This should be fixed. Please confirm and provide feedback.

  3. resolved Mar 11, 2026, 08:59 PM UTC

    This incident is being reported as resolved by all clients.

Read the full incident report →

Critical November 20, 2025

Apple Simlock API

Detected by Pingoru
Nov 20, 2025, 12:17 PM UTC
Resolved
Nov 24, 2025, 02:29 PM UTC
Duration
4d 2h
Affected: Apple Simlock IMEI ServiceApple Carrierlock IMEI Service
Timeline · 4 updates
  1. identified Nov 20, 2025, 12:17 PM UTC

    We’re currently experiencing an issue where Apple server disruptions are causing inaccurate carrier and activation policy results worldwide. To ensure accuracy and protect your experience, we’ve temporarily paused the affected services. Our team is actively monitoring Apple’s recovery progress and running internal tests. Services will resume as soon as we confirm that everything is fully stable again. Thank you for your patience and understanding. If you have any urgent concerns, please feel free to reach out to our support team.

  2. identified Nov 20, 2025, 02:50 PM UTC

    Please note: Desktop Simlock checks remain fully operational and are not affected for users running version 3.12.8 or later. This disruption currently affects only the API services. We are confirming with our providers which specific services are recovering and will share updates as soon as those details are available. Our team is actively monitoring Apple’s recovery and performing internal validation. Services will resume as soon as we confirm full stability. Thank you for your patience and understanding. If you have any urgent concerns, please get in touch with our support team.

  3. identified Nov 20, 2025, 05:58 PM UTC

    Apple’s carrier information service has recovered, and Carrier Information lookups are now back online. However, SIMLock-only checks remain paused due to continued instability with Apple’s SIMLock service. Desktop Simlock checks for users on version 3.12.8f and above remain fully operational and are not impacted. We’re continuing to monitor Apple’s recovery progress and will reopen SIMLock-only API services as soon as stability is confirmed. Thank you for your patience. Please reach out to our support team if you have any urgent needs.

  4. resolved Nov 24, 2025, 02:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 11, 2025

Cloud - Recently processed devices are not showing up in the Cloud Database

Detected by Pingoru
Nov 11, 2025, 09:53 PM UTC
Resolved
Nov 12, 2025, 02:33 AM UTC
Duration
4h 39m
Affected: Cloud Portal
Timeline · 2 updates
  1. investigating Nov 11, 2025, 09:53 PM UTC

    We are currently investigating the issue

  2. resolved Nov 12, 2025, 02:33 AM UTC

    This incident has been resolved. Recently processed devices are now appearing correctly in the Cloud Database.

Read the full incident report →