Phonecheck incident

Cloud - Recently processed devices are not showing up in the Cloud Database

Minor Resolved View vendor source →

Phonecheck experienced a minor incident on November 11, 2025 affecting Cloud Portal, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 09:53 PM UTC
Resolved
Nov 12, 2025, 02:33 AM UTC
Duration
4h 39m
Detected by Pingoru
Nov 11, 2025, 09:53 PM UTC

Affected components

Cloud Portal

Update timeline

  1. investigating Nov 11, 2025, 09:53 PM UTC

    We are currently investigating the issue

  2. resolved Nov 12, 2025, 02:33 AM UTC

    This incident has been resolved. Recently processed devices are now appearing correctly in the Cloud Database.