Philips HealthSuite experienced a major incident on August 30, 2020, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 31, 2020, 05:38 AM UTC
There is an IP service issue with Internet provider CenturyLink service. CenturyLink has confirmed their "technicians are working to resolve an IP outage.". CenturyLink Case #: 00143970 has been created. SMVPN and DMVPN connections in the AMEC region are affected. The outage ends at 14:18 UTC Aug 30. (HSDP ticket INC0054749)