Philips HealthSuite incident

M2M QA and Prod TA & CAR iSSL Server Outage

Major Resolved View vendor source →

Philips HealthSuite experienced a major incident on December 13, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2022, 08:45 PM UTC
Resolved
Dec 13, 2022, 08:45 PM UTC
Duration
—
Detected by Pingoru
Dec 13, 2022, 08:45 PM UTC

Update timeline

  1. resolved Dec 14, 2022, 08:47 AM UTC

    TA and CAR iSSL M2M servers in the QA and Prod Environments Down

  2. postmortem Dec 14, 2022, 08:49 AM UTC

    PRS TA and CAR servers were down from 20:45 12/13 until midnight \(EST\). This would have affected PSA registration and has since been resolved by our networking team.