PEXA experienced a minor incident on October 12, 2026 affecting TAS, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 12, 2026, 01:04 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
- investigating Oct 12, 2026, 01:26 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
- investigating Oct 12, 2026, 01:44 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
- investigating Oct 12, 2026, 02:43 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.
- investigating Oct 12, 2026, 04:06 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.
- identified Oct 12, 2026, 05:27 AM UTC
We have identified an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. Please note, this is not an issue on PEXA's side. We will provide you with an update within the hour. Thank you for your patience.
- monitoring Oct 12, 2026, 06:24 AM UTC
The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, It will take some time for outstanding lodgements to progress through the system. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.
- investigating Oct 12, 2026, 10:46 PM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
- investigating Oct 13, 2026, 12:22 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
- investigating Oct 13, 2026, 01:31 AM UTC
We are currently investigating an issue impacting services in TAS. As a result, there may be intermittent delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.
- monitoring Oct 13, 2026, 02:06 AM UTC
Lodgement and Lodgement Verification are now working as normal. Please note, It will take some time for outstanding lodgements to progress through the system. This is not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.'
- monitoring Oct 13, 2026, 03:04 AM UTC
Lodgement and Lodgement Verification are now working as normal. This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.
- monitoring Oct 13, 2026, 03:52 AM UTC
The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.
- resolved Oct 13, 2026, 05:13 AM UTC
The issue that was impacting services in TAS is now resolved. Lodgement and Lodgement Verification are now working as normal. Please note, this was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.